Legal & help

Refund Policy

Information about refund requests for Qidou subscriptions.

Legal document draft · Review before public launch

Before purchasing

The exact paid-plan features, applicable billing cycle and final purchase price will be displayed at checkout. Do not purchase if key features are not enabled.

How to request a refund

Contact the service support address shown at checkout and include your transaction reference. Never email payment card details.

Refund eligibility

Eligibility depends on the transaction, payment provider rules and mandatory consumer protection law. This draft does not waive statutory withdrawal or refund rights.

Processing

Approved refunds are returned via the original payment method when possible. Processing times depend on the payment provider and bank.

This is a draft, not legal advice. The operator must complete identity, contact and jurisdiction-specific terms before commercial launch.